ZeroStars gives consumers a place to describe disappointing experiences honestly and in their own words. Search before you buy, compare complaints and customer experiences, and add your review when a company, product or service falls short.

Start with companies and products ZeroStars readers frequently visit.

Browse Reviews by Category

Explore complaints and customer experiences by the type of company, product or service.

A Rating Scale That Starts Below One Star

Some experiences deserve more than a one-star minimum. ZeroStars lets reviewers describe how strongly they would—or would not—recommend a business.

−1 to −5 Negative Ratings
  • −1 to −2: A disappointing experience.
  • −3 to −4: Serious product, service or support problems.
  • −5: The worst possible experience.
0 Neutral Rating

Zero stars represents a neutral, average or evenly mixed experience.

+1 to +5 Positive Ratings
  • +1 to +2: More positive than negative.
  • +3 to +4: A very good experience with few problems.
  • +5: Exceptional service, product quality or resolution.

How ZeroStars Works

Find useful customer experiences quickly, then add your own first-hand account.

1

Search

Look for a company, product or service before you buy or submit a review.

2

Read

Compare detailed complaints, ratings and customer experiences from other consumers.

3

Share

Describe what happened accurately and help the next consumer make a better-informed decision.

Protect your privacy: Do not include passwords, full account or card numbers, medical records, private addresses or other sensitive personal information in a public review.

Recently Added Companies

See the newest companies, complaints and customer experiences added to ZeroStars.

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Health Products & Medical Devices

MEDVi

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Utility Companies

PSE&G

PSE&G reviews cover high bills, outages, gas service, payments, WorryFree plans and support. Read complaints or rate PSE&G from -5 to +5 stars.

Utility Companies

PG&E

PG&E reviews cover high bills, outages, gas service, solar, payments and customer support. Read complaints or rate PG&E from -5 to +5 stars.

Utility Companies

Duke Energy

Duke Energy reviews cover billing, outages, deposits, gas service and customer support. Read complaints or rate Duke Energy from -5 to +5 stars.

Utility Companies

FPL

FPL reviews and complaints often focus on electric bills, deposits, payment processing, power outages, restoration estimates, account changes, field work and difficulty reaching the correct customer-service department.…

Have an Experience to Share?

Tell other consumers what happened, what you expected and how the company responded. Clear, factual details make reviews more useful.

Write a Zero Star Review

ZeroStars is an independent consumer-review website. Reviews reflect the experiences and opinions of their authors. ZeroStars is not affiliated with the companies listed unless a page clearly states otherwise.